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people finder - people search - people
locator - finding people - locating people
BEFORE YOU SEARCH:
How do I go about searching for someone?
How is a search conducted?
What sources of information do you use to find the person
I'm seeking?
What are public records and publicly available information?
How is the information in these databases collected?
How often are these records updated?
Will someone know if I run a search on him or her?
Why should I use you to search public records?
Which parts of the country can I search public records?
How do I order a search?
How do I pay for my Search?
HOW TO SEARCH:
What information do I need in order to search for someone?
Can you do a search if I only have a women's maiden name?
What type of information would be useful to put in the
"Additional Information" section?
Can you search for people in other countries?
Can you search for people from other countries?
Can you search for minors or public figures?
WHAT OUR REPORTS PROVIDE:
Do your reports say where someone works?
Do your reports provide credit history?
Do your reports provide Date of Birth and Social Security
Number information?
Do your reports provide phone numbers?
Do you provide financial records, such as bank account
information?
Do you guarantee your results?
AFTER YOU SEARCH:
I ordered a search. When will I receive my results?
Why did you send me back a list of names?
I wasn't able to find the person I was seeking. Can I
provide more information to help you search again?
Why is information I already provided repeated in my
report?
Why is there no phone number?
GENERAL
How do I remove myself from these records?
How do I change or correct the information in these
records?
BILLING/CUSTOMER SERVICE
I already placed an order, but I have a question about my charges. What
should I do?
I entered all the information on your site, but not my
credit card. Will I still be billed?
What should I do if I haven't found the person I'm seeking?
I'm not happy with my results. Can I get a refund?
I have a question not answered by your FAQs. How do I
contact you?
people finder - people search -
people locator - finding people - locating people
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Answers |
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Pre-Search |
How do I go about
searching for someone? |
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Step 1) |
Try searching for them using our
free search service. Try to enter as much information as possible.
If you only know their maiden name, try searching
on that name. If that fails, try searching without a last name. Be
specific with city and state.
It will be difficult to locate an individual if they are
no longer using their maiden name, however, it is possible. Having the
exact date of birth, middle initial, or city and state will increase your
likelihood of success. The uniqueness of their first name is also a
factor. Our Advanced People Locate and Expert Assisted People Locate are
better for this type of search. Also, you may try searching for a known
male family member who may have contact with the individual.
If you found too many people with similar names,
try narrowing your search by entering more specific information such as
city and state. Or chose our "Buy basic information for all records"
option to see the basic address and listed phone number for each record.
If you did not find the person you are seeking,
try expanding your search in small increments. For example, try searching
without specifying a city. Still didn't find the person? - Try searching
all states. Still didn't find the person? - Try searching just on their
last name.
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Step 2) |
Once you've found the person
using our free search, select the search product you wish to purchase
and follow the directions for purchasing your product.
If you see a match for an old city/state, but you
know they've moved. Buy an advanced search, which will look for their
current location. Even a very old address (up to 30 years) can be traced
forward to where they are living now.
If you are unable to find them using our free search
that does not mean we won't be able to find them. Our search agents are
experts and have access to a variety of databases to find the person you
are seeking. Our expert search agents perform all searches, except for our
"instant" searches. You will need to purchase something other than an
"instant" product, such as a Advanced People Locate or an Expert Assisted
People Locate, to have a search agent run your report. Once you've decided
which search best suits your needs, enter as much information as you can
in the search criteria. Our agents will do their best to find the person
you are seeking. |
How is a search
conducted?
All of our search products access our extensive network of
third party public and private databases. Once you enter the search
criteria, our experts comb through these databases in search of the person
you are seeking. The more accurate the search criteria you provide, the
higher the likelihood that we will find the individual. We then provide a
report to you with our findings.
What sources of information do you use
to find the person I'm seeking?
What are public records and publicly
available information? |
Our
network of databases contains information from the following three
categories: |
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Public records are records
maintained by the government, such as court records.
Publicly Available Records are records generally made
available to the public, for example, phone books.
Private Records are records, which private companies
create and maintain such as marketing lists. They are not freely available
to the general public. |
How is the information in
these databases collected? |
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In addition to government records, much of the information
in the databases searched is collected through "consumer transactions."
such as buying a magazine subscription, etc. We do not report confidential
information included in these transactions, but do use the information to
find the individual and locate their most current reported address. We
also access information from county courthouses, state and federal
records, and professional licensing organizations. |
How often are these records
updated? |
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We access various sources, each of which are updated at
frequent but different intervals. Typically, it takes 3 to 6 months for a
new address to show in our records after a person moves. |
Will someone know if I run a
search on him or her? |
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No. Our searches are completely confidential and the person
being searched for will not know a search has been performed or who has
performed it. |
Why should I use you to search
public records? |
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Although some of the data we provide is publicly available,
to gather it yourself would be expensive and time consuming. Moreover,
while the information may be publicly available, it is not contained in
any one specific location or database. Thus, you would need to spend many
hours searching various individual databases to find the information that
we have consolidated for you. For example, courthouse records are publicly
available, but only if you request them in person. Thus it is very
inconvenient for you yourself to seek these out over multiple counties and
in different states. However, we have a team of agents and partners to do
this for you. |
Which parts of the country can
I search public records through? |
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We gathers data from various state and
private agencies, and our network extends nationwide. Not all counties and
states report the same information. Please check the availability of each
specific report for more detailed information. |
How do I order a search? |
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Just click on the product you want, and follow our simple
steps to tell us the information we will need to locate the individual. |
How do I pay for my search? |
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We accept all major credit cards. For an additional fee,
you can also pay by personal check, cashier check, or money order. |
What information do I need in
order to search for someone? |
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You can run a search with as little information as a
person's first name. However, the more information you provide the greater
the likelihood that we find the person you are seeking. First name, last
name, last known address, state, date of birth, and approximate age are
all very useful and will increase your chances of success. |
Can you do a search if I only
have a woman's maiden name? |
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It will be difficult to locate an individual if they are no
longer using their maiden name, however, it is possible. Having the exact
date of birth, middle initial, or city and state will increase your
likelihood of success. The uniqueness of their first name is also a
factor. Any of our non-Instant searches, for example, our Advanced People
Locate and Expert Assisted People Locate, would be better for this type of
search. Also, you may try searching for a known male family member who may
have contact with the individual. |
What type of information
would be useful to put in the "Additional Information" section? |
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Information that is not required but would be useful to our
search agents include: How sure are you of the spelling of the name? Is
there an alternate spelling of their name? Would they be using a nickname?
How sure are you of the date of birth? Is the name provided a maiden name?
How many years has it been since your last contact with this person? What
was their place of birth? |
Can you search for people in
other countries? |
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No. We only conducts searches in the United States. |
Can you search for people
from other countries currently living in the United States? |
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Yes. If they have been living in the US for over a year,
they typically will show up in our network of databases. |
Can you search for minors or
public figures? |
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No. In order to protect the identities and safety of minors
and public figures, US Search does not provide searches for these types of
individuals. |
Do your reports say where
someone works? |
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No. No employment information is provided. |
Do your reports provide
credit history? |
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No. We do not provide this information to protect the
individuals from identity theft and to maintain their privacy. |
Do your reports provide Date
of Birth and Social Security Number information? |
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No. In order to protect individuals from identity theft and
to maintain their privacy, we do not provide this information. |
Do your reports provide phone
numbers? |
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Yes. If the phone number is in our network of databases
and, is not an unlisted number, we will provide it. |
Do you provide financial
records, such as bank account information? |
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No. We do not have access to this level of confidential
information. |
Do you guarantee your
results? |
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We will do our best to try to locate the individual you are
seeking. However, we are limited by the amount and accuracy of the
information that you provide. Moreover, we are accessing records
controlled by third parties, and reporting the results to you. Since it
costs us money every time we perform a search, you are paying for our
service not the results. |
Post Search |
I ordered a search. When will
I receive my results? |
If
you ordered a search over the Internet: |
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Standard delivery to your e-mail account
is within approximately 24 hours.
Rush delivery* is within one hour. |
If
you ordered your search over the telephone: |
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Standard Delivery to an e-mail address or
via a facsimile* is within 7-10 business days.
If your report is being sent through the US mail*, we will mail it within
7-10 business days. Please allow additional time for delivery.
Priority next day mail* will be sent out the same day, if ordered before 2
pm PST.
Instant results are available for certain services. We conduct an
immediate search while you wait and read the results to you over the
phone.*
Rush delivery via e-mail and facsimile* is within one hour.
Criminal Searches take 7-10 business days to conduct regardless of the
type of delivery chosen.
* Shipping and handling charges apply |
Why did you send me back a
list of names? |
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Sometimes many people match the information
you provided in the search criteria. If that is the case, we will send you
a list of all the matches so that you can narrow down the search. Please
select the person you think is the individual you are seeking, and/or
provide additional information to refine your search, and we will complete
the search for that individual. |
I wasn't able to find the
person I was seeking. Can I provide more information to help you search
again? |
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Yes. If you are able to provide us with more
information within 14 days of your original search we will re-run the
search using the new information. |
Why is information I already
provided repeated in my report? |
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We provide you the most current
information that our network of public and private databases provides. If
we report back the same information that you provided to us that means
that the address is either current, that the individual has not been
generating any consumer activity at another address, or that the
information may not yet have been updated in the databases we access (this
typically occurs every 3-6 months). If the individual had been generating
activity at another address, they would have shown in our information
network.
Common reasons why someone may not be generating
consumer activity include: incarceration, death, and hospitalization. Also
the individual could be homeless, a fugitive, a minor, a temporary
resident in the US, temporarily staying with friends, or they may have
changed their name through marriage, etc. |
Why is there no phone number? |
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If no phone number is returned in the report,
then the individual either has no telephone in their name, or their number
is unlisted. |
General |
How do I remove myself from
these records? |
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We do not maintain or control the records. However, we can
block your records from being shown in many, but not all, of our search
results. To do so, you should contact us by writing a letter giving us
your:
- Complete Social Security Number
- First Name
- Last Name
- Middle Initial
- Aliases and A.K.A.'s
- Complete current address
- Complete former addresses going back 15 years and
- Date of Birth - including month, day and year
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This information will be kept
confidential.
How do I change or correct the
information in these records?
The information contained in our reports comes from third
party suppliers, and is beyond our control to edit, modify, or change. |
Billing/Customer Service |
I already placed an order ,
but I have a question about my charges. What should I do? |
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I entered all the information
on your site, but not my credit card. Will I still be billed? |
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No. We will not bill you unless you enter a
valid credit card and the accurate billing information. |
What should I do if I haven't
found the person I'm seeking? |
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You should try to verify the information you
provided. For example, are you sure of the spelling of their name and
their date of birth? Also, try to gather new information. Perhaps a common
friend may know their last known city and state. If you are able to gather
new information or refine your search criteria, depending on the search
you originally ordered, we can either re-run your search or perform a
search upgrade for a reduced fee. |
I'm not happy with my
results. Can I get a refund? |
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We will do our best to try to locate the
individual you are seeking. However, we are limited by the amount and
accuracy of the information that you provide. Moreover, we are accessing
records controlled by third parties, and reporting the results to you.
Since it costs us money every time we perform a search, you are paying for
our service not the results. |
people finder - people search - people
locator - finding people - locating people
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